Please install the master product on this machine before registering your licence
You receive the message "Please install the master product on this machine before registering your licence" when you try to start the CatBase Server.
You're using the wrong product code.
There are TWO licences you need to install for CatBase Server:
1. The 4D Server licence
2. The CatBase licence
The 4D Server licence looks something like this:
Note the first 4 characters are "4USE".
This licence is installed on your server.
After successfully installing your 4D Server licence, you will then need to also install your CatBase Server licence. It will look something like this:
If you can't locate your licence numbers, please contact us by raising a Support Ticket.