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I get error #-9939 when I try to start CatBase

Error #-9939 This error message means that your plugins are missing or, possibly, damaged. Plugin Folders There are three Plugin folders. Which ones you need, and where they should be located, depe...

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TCP/IP error when publishing a port; error no. -1

This error can sometimes occur when using CatBase Multi-User. It means that there is a problem with the TCP/IP settings on the server. It can almost always be resolved by restarting the server. If ...

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Error message: "We have not been able to verify your leasing status ..."

Problem: When starting up CatBase, you receive a message saying that CatBase has been unable to verify your leasing status for more than a week. Explanation Each time you start CatBase it checks ou...

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The pointer is not properly initlalised

Problem: You receive the error message when publishing some data: "A runtime error occurred at line 156 when executing the method : EXPORTPICTURE The pointer is not properly initlalised." (Note - ...

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Error message: «Xtags error: No such previous box: tag &pbu2»

This error can occur under the following conditions: You have published data from CatBase which includes a text box containing a text or picture box You've tried to import that file into QuarkXPre...

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Error message: "The connection for this process has been disrupted ..."

Problem: When trying to log in to CatBase Server from a Client (Mac or Windows) you get the error message "The connection for this process has been disrupted or the connection couldn't be established"...

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Alert message: "The correct log file for this data file could not be found ..."

By default, CatBase is set up to maintain an automatic backup of your database. A fresh backup is created once a day, and then a log file is created which contains details of all modifications that ar...

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Error message: "The number of licensed users has been exceeded"

Problem: You cannot access CatBase Multi-User from any Client because you get the message "The number of licensed users has exceeded".

201

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Error message: "Cannot complete scan on index kind, id of database ... "

If you get this error message, it means that your database's index file has somehow become corrupted. Fortunately, the solution is simple. Quit CatBase, or CatBase Server if you are using the mult...

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Log File cannot be integrated into database ...

Problem: When you try to open your CatBase database, you receive the message "Log file cannot be integrated into database ... ". Click the Continue button, and you then see another message: "An error...

162

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Please install the master product on this machine before registering your licence

Problem: You receive the message "Please install the master product on this machine before registering your licence" when you try to start the CatBase Server.

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Error message: api-ms-win-crt-runtime-l1-1-0.dll is missing

Problem: When installing CatBase on a Windows computer, you get this error message. Cause: The missing dll

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